Flying at the height from 150 to 200m above the water surface, you will be dazzled by the natural beauty of Ha Long’s mountains, clouds, and waters. From a bird’s eye view, rock islands jutting out of the water through the divine arrangement of nature’s hands create a stunning heaven on earth for our passengers to immerse themselves in. Watching Ha Long’s blue jade as it stretches out towards the horizon, gently embracing the mountains and the tiny white boats below will provide a unique experience for passengers when traveling with VNHN’s helicopter tour. In addition, passengers also have the opportunity to visit many famous tourist attractions around Cat Ba island such as Cat Ba National Park, the complex of historical relics, Cat Ba’s entertainment center; go shopping at Ngoc Trai - Cat Ba souvenir shop and enjoy the enchanting beauty of Lan Ha Bay – the peaceful seawater composed of small fishing villages, which seems to be separated from the rest of the world. Lan Ha Bay has been voted one of the most attractive bays in the world by the global prestige organization, Forbes.

- Helicopter tickets and complimentary transfers in Cat Ba Island;
- Tour guide throughout the journey;
- Lunch and sightseeing tickets in Cat Ba Island;
- Passenger insurance;
- Freshwater;
- Opportunity to take photos with pilot and aircraft.

- Other beverage;
- Personal expenses and other expenses not mentioned above.

* Note: 
- Show up 45 minutes before flight time to check-in and listen to safety instructions;
- Bring your passport (foreign visitors) or ID card (Vietnamese citizen).

GENERAL POLICY

a. Pricing
Prices are subject to change depending on currency exchange rate and tax at the time of the booking.

b. Tour schedules
Tour schedules are subject to change at the pilot’s discretion as a direct result of bad weather condition, a maintenance issue that was unplanned or some other operational issue beyond our control.

c. Flying with Children
Children under 24 months of age are not allowed on board for safety reasons. Children 24 months and older require an individual full-fare seat.

d. Luggage
You are permitted to bring personal items such as cameras, phones, glasses or sunglasses aboard the aircraft. Purses, bags, handbags, camera bags, scarves, hats and other loose items of clothing will need to stay at the heliport in a private secure locker.
To ensure the flight safety, passengers are not allowed to carry explosives, flammable substances, metal corrosive substances, sharp objects and any objects threatening to cause harm to other passengers on board and the helicopter itself.

e. Weather
All flights are subject to weather and light conditions at the pilot’s discretion. VNHN will not be held liable for any cancellation as a result thereof.

f. Additional Waiting Time
While every effort is made to accommodate a passenger’s request for additional waiting time, this will depend on VNHN’s commitments. After a free 15-minute grace period, an additional charge of 15% of the service price will come into effect. A delay of more than 30-minutes will be considered as a no-show and charged accordingly.

g. Late-show
Timing is very important for a helicopter tour and VNHN will not be able to accept any delay. Should the guest be late, the helicopter will depart without them and/or the tour shall not be reimbursed.

h. Safety brief
VNHN will provide a short safety briefing before the flight to ensure smooth operation.

BOOKING POLICY

a. Bookings must be made at least 1 hour in advance to allow time for the Operation Manager & pilot to prepare the flight plan, schedule and authorizations.

b. The minimum passengers for each flight is 4 passengers. If only 2 passengers request the flight, they will have to bear the cost of the 2 empty seats. (For example, the 2 passengers will pay 4 x US$ 1.25)

CANCELLATION POLICY

a. Passengers canceling the reservation 72 hours before departure will not be charged any fee and get a full refund if applicable,
b. Passengers canceling the reservation between 1 to 72 hours before flight departure shall be assessed a 50% cancellation fee.
c. For any cancellation shorter than 1 hour before the scheduled departure or no show, the full-service price will be charged.

RESCHEDULING POLICY
a. A fee of 30% of the service price will be applied if a request for rescheduling is received between 30 minutes and 24 hours prior to the scheduled mission time.
b. No re-scheduled will be accepted shorter than 30 minutes prior to the flight time and will, therefore, be treated as a cancellation.